This course will provide participants with an understanding of different types of traumas and their impact on individuals and communities, with a specific focus on cultural trauma, poverty, and adverse childhood experiences (ACEs). Learners will also develop foundational skills of empathy, genuineness, and respect that are necessary to deliver trauma-informed customer service. The course aims to provide strategies for using empathy to support clients in regulating their emotions, validating their experiences, and problem-solving.

3 CEU’s available for MSW (core), LPC, LMFT (related), POST, FVIP & FVIP, Babies Can’t Wait – Project SCEIs in Area 1 | Children and Families – Birth to 8.

Click on the red button to the right to register.

Class and program description at http://cwtc.gsu.edu